The Best Boss - Presented by Diane Scott

Why Patients Come Second: Dr. Britt Berrett on Putting People First in Healthcare Leadership

Diane Scott

What if the best way to take care of patients is to stop putting them first? In this episode of The Best Boss Podcast, Dr. Britt Berrett, former hospital CEO, national speaker, and co-author of Patients Come Second, shares why prioritizing your team is the true foundation of exceptional healthcare.

From turning around toxic work environments to redefining what it means to be a "best boss," Britt explains how leaders can inspire trust, push teams toward excellence, and celebrate success in ways that truly matter. He also reflects on his own “best boss” and the lessons that shaped his career.

Whether you’re in healthcare or leading in any industry, this conversation will challenge you to rethink leadership and remind you that great outcomes start with great teams

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